End User Licence Agreement

Where this EULA forms part of your accepted agreement, Flowpane grants you a limited, non-exclusive, non-transferable right to access and use the service, and to use any supplied software or connector solely for that service, during your authorised access period and within your agreed plan and permissions. This is a licence, not a sale of the software or service.

You may authorise named users through supported membership and invitation features, within your agreement's limits. An invitation grants that user access under your organisation's agreement; it does not transfer your account or grant a right to resell the service.

Agencies and consultants may use Flowpane to manage websites they are authorised to manage for clients, organise that work in client workspaces, share permitted reports and outputs, and charge for their own monitoring, analysis, implementation, maintenance and advisory services.

You may invite a client's named personnel into an authorised workspace using supported access controls where your agreement allows it. An ordinary managed-service fee may include your cost of using Flowpane. The distinction is the service you provide: client work and its outputs are permitted; selling a customer's right to use Flowpane as a standalone or repackaged subscription is not.

For example, charging a client to review their site's findings and deliver a report is permitted. Creating an account and then selling its credentials, or offering customers a paid login to Flowpane as your own software service, is prohibited unless Flowpane separately authorises it in writing.

Without a separate written reseller, distribution or other express commercial authorisation from Flowpane, you must not:

• Sell, rent, lease, transfer, trade or sublicense accounts, credentials, invitations, seats, workspaces, subscriptions or any other right to access Flowpane.
• Create, acquire or hold accounts for onward sale, pool credentials between unrelated users, or grant access outside supported permissions or agreed limits.
• Offer Flowpane access as a standalone service, a white-label platform, a service bureau or a repackaged subscription, whether sold separately or bundled with other services.
• Represent yourself as an authorised Flowpane reseller, or imply that your customers receive an independent Flowpane subscription or contractual relationship through you.

Do not bypass entitlement, security, rate or capacity controls; remove proprietary notices; or copy, distribute or modify the software beyond the rights expressly granted. Do not reverse engineer, decompile or disassemble it except where applicable law permits this despite the restriction. Do not use another person's identity or credentials.

The Acceptable Use Policy also applies. This EULA does not prevent lawful interoperability, statutory rights, authorised security reporting, or use of third-party components under their own applicable licences.

These access rights end when your authorised access or underlying agreement ends. Restrictions on unauthorised distribution and resale continue to apply. Ending access does not transfer ownership of your submitted material to Flowpane.

Commercial terms, remedies and any suspension or termination process are governed by the Terms of service and your accepted agreement. Contact hello@flowpane.com if you want to discuss a reseller arrangement; no such permission is implied by an Agency plan or client invitation.