Acceptable Use Policy

Use Flowpane only for lawful website governance and related work you are authorised to perform. Obtain and retain any client permission needed to monitor, crawl or modify a site or connect a system. Respect access restrictions and third-party terms. Verification does not grant permission to act for a site owner.

• Unauthorised access, credential sharing, impersonation, fraud, phishing, malware or attempts to obtain another customer's data.
• Denial of service, disruptive scanning, spam, harassment, unlawful discrimination or exploitation, or material that infringes others' rights.
• Bypassing security, entitlement, plan, rate or capacity controls, or using the service to evade a site's restrictions.
• Submitting passwords, private keys, payment-card data or other sensitive material that is unnecessary for the task, including in AI prompts or support examples.
• Reselling or transferring Flowpane accounts or access contrary to the EULA. Agency client work permitted by the EULA remains allowed.

Report suspected misuse to assist@flowpane.com and vulnerabilities through the Security disclosure policy. Do not investigate by accessing other customers' data. We may investigate and take proportionate protective action under the applicable agreement, including restricting activity that threatens others or the service.